Get Help! Community Resources Available

April 24, 2020
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Financial Assistance Available Now!
Fill Out this ON-LINE Form
to request up to $500 in assistance

(response times are very, very slow and
may take up to 3 weeks to receive financial assistance)

PHAR is happy help you fill out the form on-line! Please call us at (434) 984-3255 and leave a message, one of our staff will call you as soon as we can.

Or Call (434) 234-4490

(you will need to wait through a lengthy message and then leave a message,
hearing back may take a very long time due to the
large amount of help needed in our community)

These opportunities are brought to the community through a partnership of the Charlottesville Area Community Foundation, United Way, and the City of Charlottesville

For more resources and help with many other issues during this pandemic please check out this awesome information below:

1, PUBLIC MEALS

BreakfastLunchDinner
The HavenMon-Sun 7aMon-Thurs 12-1pm
Salvation ArmyMon-Sat 7aSun 9amFri-Sat 12pmSun 1pmMon-Sat 5:30pm
Keevil & KeevilMon-Fri 8amMon-Fri 12pm

Breakfast

  • 7 days a week at 7:30am: The Haven, 112 W Market St (Updated 4/22)
  • Provides boxed breakfasts to be picked up at the front steps of the church
  • Walk-up, no request needed ahead of time
  • Mon-Sat at 7am; Sunday at 9am: The Salvation Army, 207 Ridge St (Updated 4/23)
  • Provides boxed breakfasts to be picked up
  • Walk-up, no request needed ahead of time
  • Mon-Fri at 8am: Keevil & Keevil Kitchen, 703 Hinton Ave, [link] (Updated 4/20)
  • Boxed breakfasts picked up outside of the restaurant
    Request via keevilkitchen@gmail.com in advance

Lunch

  • Mon-Thurs, 12-1pm: The Haven, 112 W Market St (Updated 4/22)
  • Provides boxed lunches to be picked up at the front steps of the church
  • Walk-up, no request needed ahead of time
  • Fri-Sat at 12pm; Sunday at 1pm: The Salvation Army, 207 Ridge St (Updated 4/23)
  • Provides boxed lunches to be picked up
  • Walk-up, no request needed ahead of time
  • Mon-Fri at 12pm: Keevil & Keevil Kitchen, 703 Hinton Ave, [link] (Updated 4/20)
  • Boxed lunches picked up outside of the restaurant
  • Request via keevilkitchen@gmail.com in advance

Dinner

  • Mon-Sat at 5:30pm: The Salvation Army, 207 Ridge St (Updated 4/23)
  • Provides boxed dinner to be picked up
  • Walk-up, no request needed ahead of time

2, EMERGENCY OVERNIGHT SHELTER

Salvation Army Emergency Shelter, 207 Ridge St.

Men, women, families w/ children. Call 295-4058 or walk-in 10am-10pm. Police escort required after 10pm.

  • Current state (4/23): not accepting new guests, could change by end of April.

PACEM Office, 112 W Market St.

PACEM is a low-barrier overnight shelter for adult men and women, open Oct-Apr yearly. Typically, individuals can call the Community Resource Line to discuss a bed.

  • Current state (4/23): The shelters are open for the foreseeable future, at least through May 19. High risk guests are sheltered individually through a relationship with a local hotel. We are accepting new guests on a limited basis. Case managers (APS, Region 10, UVA Health…) can call Liz directly (434-465-1391), or individuals can call for a phone intake via The Haven which Liz can schedule.

Shelter for Help in Emergency (SHE), call hotline 293-8509

Provides trauma-informed services to victims of domestic violence and their children including a 24-hour hotline, emergency shelter, safety planning, legal advocacy, counseling, and outreach to the Spanish-speaking community.  If you or someone you know is experiencing domestic violence, please call our hotline.  All information is confidential and services are provided free of charge.  

  • Current state (4/24): The Shelter remains open and ready to serve victims in this time of uncertainty.  If you or someone you know is experiencing domestic violence, please call our hotline at 434-293-8509.

ReadyKids-Runaway Emergency Services, hotline 972-7233

Ages 12-19, 24-hour hotline (+ telehealth mental health counseling for kids)

  • Current state (4/23): Teen hotline (+ telehealth) still operating 24/7

Families in Crisis, 296-3872

Assistance & resources for homeless, migrant, and adult ESL families (e.g. emergency hotel-motel funding for families, transportation to keep kids in school, grocery gift cards, tutoring)

  • Current state (4/23): Out of HUD funding for hotel-motel. Mostly doing resource navigation at this point & helping parents with supplies for online learning for their kids.

3, DEPARTMENTS OF SOCIAL SERVICE

Apply for Medicaid, SNAP, TANF, and other benefits.

For all local branches listed below,

  • Current state (4/23): Office is closed to the public
  • Call 1-855-635-4370 to apply for benefits over the phone
  • Call 1-855-242-8282 to apply for Medicaid
  • Can apply online for benefits [link]

Any additional information is listed below with each site.

Albemarle, 972-4010, 1600 5th Street, Charlottesville

  • Have a dropbox outside their office for form submission

Charlottesville, 970-3400, 120 7th St NE

Louisa, 540-967-1320, 103 McDonald Street, Louisa

Fluvanna, 842-8221, 8880 James Madison Hwy #B, Fork Union

  • Can also call office number and they will mail you an application

Nelson, 263-7160, 203 Front Street, Lovingston

  • Have applications outside their office that people can pick up and mail to them or leave in their dropbox

Greene, 985-5246, 10009 Spotswood Trail, Stanardsville

4, EMERGENCY FOOD

Emergency Food Network: 3 days’ supply, 1xmonth. [link]

  • Phone: 979-9180
  • Pick-up location: 900 Harris St
  • Includes: canned tuna and chicken, canned fruits and vegetables, cereal, canned beans, soup, peanut butter, macaroni and cheese mix, bread, margarine, cheese, and milk. If you are diabetic, ask for a special diabetic bag. Baby food and formula, as well as certain special foods needed for medical reasons, are provided on request. People with no kitchen may request special orders containing ready-to-eat foods and eating utensils.
  • Current state (4/24): Call once per month between 9am and noon on Mondays and Fridays to request a 3 day supply, pick up between 1:30 and 3:30 that same day.

Loaves and Fishes: 11 days’ supply, 1xmonth. [link]

  • Phone: 996-7868
  • Pick-up location: 2050 Lambs Road, Charlottesville, VA 22901
  • Current state (4/16): Distribution on Wednesdays (2-4pm), Thursdays (6:30-8:30pm), and Saturdays (10am-12pm), drive-through pick-up only. Need to call ahead with name, DOB, and # in household.

Church-Based Food Pantries

  • Mon through Wed, 10am-12pm – Holy Comforter Catholic Church
  • 208 E Jefferson St., Charlottesville, VA 22902
  • Current state (4/24): still open; walk-up to 3rd st entrance, taking orders outside
  • Mon and Wed 12:30-2pm, Fri 10:30-12pm – Church of our Savior Episcopal
  • 1165 Rio Rd East, Charlottesville, VA 22901
  • Current state (4/24): Still open
  • Wed afternoon & Sat AM – New Beginnings Christian Community
  • 1130 E Market St, Charlottesville, VA 22902
  • Current State (4/11): Still open, call 249-5691 to arrange for pick-up of a bag of food
  • Sun 2-4pm – Church of the Incarnation
  • 1465 Incarnation Dr, Charlottesville, VA 22901
  • 465-2671
  • Current State (4/24): Still open
  • 3rd Wed/mo – St. Paul’s Episcopal Church
  • 851 Owensville Rd., Charlottesville, VA 22901
  • Must reside in Western Albemarle & sign up ahead of time at 979-4490
  • Current State (3/31): Still open
  • 1st Fri/mo 9-11am (sign-in by 10) – Thomas Jefferson Memorial Church
  • 717 Rugby Rd, Charlottesville, VA 22903
  • Current State (4/1): Still open; if not arriving by car, need to call ahead at 273-8179.
  • 3rd Sat/mo 1-2:30pm – Bethany Seventh Day Adventist
  • 401 Harris Rd, Charlottesville, VA 22903
  • Current State (4/24): Open; pre-register by calling or texting Kim Bennett at 806-4899 the week prior to pick-up.

Kids

Albemarle County Student Meal Services

  • Current state (4/22): For kids < 18 in Albemarle County Public School feeder areas (regardless of if they attend schools), free breakfast & lunch pick-up at several sites through June 5th, info on website [link]

Charlottesville City School Meals

  • Current state (4/24): For kids < 18 in Charlottesville City School feeder area, free bags for multiple days worth of breakfast and lunch, dropped off at several locations throughout neighborhoods on Mondays and Wednesdays between 11am-12pm, info on website [link]

Food Delivery Services

  • Cville Community Cares:
  • Current state (4/7): grocery + prescription delivery + grocery gift cards, temporarily not accepting new grocery requests; [link to apply]
  • Social Distance Delivery:
  • Free grocery delivery for elderly individuals or individuals with pre-existing health conditions. Submit a weekly list of < 20 items, pay for groceries after delivery to front steps. Request at [link].
  • Current state (4/15): Still accepting requests
  • JABA Home Delivered Meals:
  • Home delivered meals for individuals above the age of 60 who are of low income, unable to leave home without assistance, unable to prepare meals due to disability or health, and have no caregiver to prepare a well-balanced meal. [link]
  • Current state (4/14): Continuing deliveries. Individuals who need meals should call 817-5253 to determine eligibility.
  • Meals on Wheels:
  • Meal delivery service to residents in Charlottesville + most of Albemarle county. There is no age or income requirement, but the goal is to reach home-bound neighbors (unable to drive, usually alone during the day) who are unable to provide their own meals.
  • Current state (4/24): No daily hot meals, but currently doing deliveries of 2 and a half weeks worth of shelf-stable lunches (packaged meals that don’t need to be refrigerated or cooked). New clients can apply online [link] or call office () and leave message.
  • Next shipments are Mon April 27th & mid-May

5, SUBSTANCE USE SUPPORT

Region Ten Community Services Board.

24-Hr Crisis Line 972-1800 or 866-694-1605/ Recovery Support Line 970-1455

  • Current state (4/23): All services transitioned online, call to get connected.
  • Was told that some of their inpatient centers have closed and some are still operating
  • Telehealth intake appointments call one of following numbers to set up:
  • Charlottesville/Albemarle Adults: 434-972-1829
  • Charlottesville/Albemarle Children and Family: 434-953-0409
  • Greene: 434-481-3890
  • Louisa: 540-967-2880
  • Nelson: 434-263-4889
  • Fluvanna: 434-589-8276

Addition Allies, (434)-260-3042

631 Berkmar Circle, Charlottesville, VA 22901

Provides comprehensive substance use support including medication-assisted treatment (MAT), outpatient telemedicine counseling for substance use (IOP), and telemedicine mental health counseling. Accepts Medicaid. No consultation needed, individuals can call or sign up on their website [link].

  • Current state (4/23): Still entirely active, including MAT and counseling.

SMART Recovery: 

  • Addiction support meetings.
  • Current state (4/23): In person meetings are on hiatus but they are offering Zoom meetings
  • Schedule [link]
  • Charlottesville Specific SMART meetings via Zoom [link]
  • Scroll to find SMART meetings (Thursdays  5:30-6:30pm)

Alcoholics Anonymous , (434) 293-6565

  • Current state (4/23): Offering online meetings over Zoom several days per week with several time options per day. People can go to this [link] for meeting times and instructions on how to join.

Narcotics Anonymous  800-777-1515

  • Current state (4/1): Ceased in-person meetings. Offering daily online meetings over Zoom, see [link] for schedule
  • Contacted 4/22 waiting response but website shows same information as above

In the Room

  • Current state (4/24): Online resources + peer support groups, [link] to join / more info.

Al-Anon/Al-Ateen 434-972-7011 

Resources for the family and friends of individuals with an alcohol use disorder.

  • Current state (4/22): Hotline number above can be called if you need to speak to someone urgently for both Alanon and Alateen. Conducting Virtual meetings via Zoom.

6, MENTAL HEALTH SUPPORT & TREATMENT

Region Ten Community Services Board: 972-1800.

Mental health and substance addiction treatment, wounded warrior, psychiatric rehabilitation, recovery and support services.

  • Current state (4/23): All services transitioned online call to get connected
  • Telehealth intake appointments call one of following numbers to set up:
  • Charlottesville/Albemarle Adults: 434-972-1829
  • Charlottesville/Albemarle Children and Family: 434-953-0409
  • Greene: 434-481-3890
  • Louisa: 540-967-2880
  • Nelson: 434-263-4889
  • Fluvanna: 434-589-8276

On Our Own: 979-2440, 123 4th St NW.

Peer-driven mental health and addiction recovery programming.

  • Contacted 4/23, Building is closed, but they are operating in some capacity according to their website[link].
  • Team is available by phone at number above or online
  • The food pantry and mail room are open every Tuesday and Friday from 2-5pm and by appointment
  • Having virtual support meetings. Schedule and instructions on website

PATH Team: Region Ten 972-1800 / On Our Own 979-2440.

Street outreach/resource navigation for individuals experiencing homelessness also struggling with mental illness or substance use.

  • Current state (4/23): Region Ten updated as above.

Teen Crisis Hotline: 972-7233.

Support services for youth ages 12-18.

  • Current state (4/23): The main office is closed, but they are still operating. Hotline is still functioning for crisis support and counseling with connections to local clinicians who are working remotely.
  • They are also offering online counseling and for people to get connected with that they can call the hotline or go to website [link]

The Women’s Initiative: 872-0047.

Counseling and support services for women/transgender women. Call in screenings weekdays [link]

  • Current state (4/23): Call-in screening schedule:
  • Mondays: 10am-12pm
  • Tuesdays: 9am-12pm
  • Wednesdays: 2-5pm
  • Spanish Speakers Wednesdays: 2-4pm
  • Thursdays: 5-7pm
  • Fridays: 10am-12pm

Grief Share

Offers support groups focused on  coping with loss. Online meetings times found on website [link]

Partner For Mental Health: 977-4673.

Resource navigation for those transitioning from hospital or jail.

  • Current state (4/23): Contacted, waiting response

7, LITERACY / GED

Thomas Jefferson Adult Career Education (TJACE): 961-5461.

GED prep, family literacy, and career readiness training.

  • Current state (4/23): All programs are currently being done via electronic interfaces. Call and leave a message with respect to the service required and they will get back to you on the timing/interface/best approach for the service. Can also email jrobinson@pvcc.edu for additional questions.  

Literacy Volunteers of America: 977-3838 / 418 7th Street SE.

Tutoring in reading, writing, English as a Second Language.

  • Current state (4/23): Offices/classes/groups will be closed due to the COVID-19 situation for the foreseeable future (at least through June 10th). Staff will be available via email (info@literacyforall.org) to answer questions.  

8, PHYSICAL HEALTH SUPPORT & TREATMENT

Thomas Jefferson Health Department: 972-6269, 1138 Rosehill Dr. Free/sliding scale health screening (STI/STD, HIV, TB, Hep), immunizations, sexual health and family planning, WIC.

  • Current State (4/7): Still offering some services (pap smears, birth control) by appointment only, no walk-in visits, and not currently accepting new patients. Call for clarification. WIC benefits are still operational. Holding off on some vaccines and family planning services. COVID info line: 972-6261.

Charlottesville Free Clinic: 296-5525, 1138 Rose Hill Drive, Ste 200

Non-emergency medical care and pharmacy for low-income households, and limited dental services for those w/o dental insurance.

  • Current State (4/23):
  • PCP: telemedicine over Doxy, call to make appointment
  • New patients: eligibility determined over phone
  • Dental: Monday and Wednesday mornings, emergency cases only, first come first served, max 8 patients per day

Central Virginia Health Services: 227-5264, 901 Preston Ave. Ste 301.

Comprehensive care on a sliding scale: medical, dental, behavioral health, and pharmacy. 

Formerly The Wellness Center/ Neighborhood Family Health Center.

  • Current State (4/23): Same hours, multiple precautions to protect its patients. Schedule appointments online or through the phone before coming. In-person care may be done by asking patients to wait in their cars for treatment.
  • For additional information (updated regularly), visit website [link]

Charlottesville Health Center: 296-1000, 2964 Hydraulic Road.

Comprehensive sexual health services including gynecology exams, STD testing, pregnancy testing and contraception.

Formerly Planned Parenthood.

  • Current State (4/23): Services limited to telehealth. All in-person services such as lab testing/pregnancy tests/gynecology exams have been postponed for roughly 2 months. To book an appointment, call the number.  

THRIVE Women’s Health: Cville: 979-8888, 320 W Main St; Albemarle: 220-3777, 1416 Greenbrier Pl

Comprehensive sexual health services including gynecology exams, STD testing, pregnancy testing and contraception.

  • Current State (4/23): Both branches are open for visits (Hours: M-T-Th 10am-5pm, W-10-7pm, F-10-2pm); Virtual counseling available, Text the number prior above before coming to pick up baby supplies. In-person visits are still available with mask usage. Call to determine eligibility. 

Cville Community Cares: Prescription Delivery

  • Current State (4/23): Prescription delivery service, developed in response to COVID. After request is submitted, takes ~48hr for delivery. Sign up here [link]. Only takes requests from Charlottesville City and Albermale county. Puede ver este formulario en español aquí:https://tinyurl.com/cvillecaresrxesp 

DentaQuest, [link]

Database of dentists that accept Medicaid plans, by plan & zipcode.

  • Current State (4/23): Website still operates, but likely most dentists are closed.

MyEyeDr: 973-5361, 441 Westfield Rd & Visionworks: 293-3225, Barracks Shopping Center

Free eye exams for patients with Medicaid (MyEyeDr doesn’t accept Optima or Anthem Medicaid).

  • Current State (4/23): Currently offices are closed for eye exams. Previously scheduled appointments will be rescheduled to future appointment slots.  

University of Virginia Health System: 924-0000 general operator

  • Current State (4/23): This number still works and is helpful for navigating UVA Health

Teen & Young Adult Health Center: 982-0090, 1204 W Main St

UVA clinic offering comprehensive services for youth ages 12-24 including primary care, sexual health, mental health, and screening

  • Current State (4/23): The center is operating in normal hours but in-person visits are only for sick/urgent care. The rest of appointments can be made by calling and will be via telehealth.

University Medical Associates: 924-1931, 1222 Jefferson Park Ave

UVA’s internal medicine resident-run clinic providing comprehensive medical care with attending supervision.

  • Current State (4/23): For in person appointments accepts only sick/urgent patients as of now, but accepts other patients via telehealth. Call to determine eligibility. Hours are 8:00-5:00pm M-F.

9, OTHER EMERGENCY NEEDS

AIM: 972-1704 Mo-Th 9am-4pm

Utility and housing aid for Albemarle and Charlottesville.

  • Current State (4/22): The offices of AIM are closed but applications are still being processed online [link]. For questions regarding electricity and heat, call the Salvation Army first before contacting AIM.

Love INC: 977-7777, Mo-Fri 9am-4pm.

Emergency financial support and material aid.

  • Current State (4/22): The office is closed during the COVID-19 crisis. However, if you leave your name/number, a staff member will get back to you and work with you with the resources available.

Community Emergency Response Fund: 434-234-4490

Emergency household relief funds. Can be reached through the Community Resource Line (434-234-4490).

  • Current State (4/22): Still operating and taking requests for aid.

United Way: 972-1701, 806 E High St

Rx support, eyeglasses, tax prep, and more.

  • Contacted with no response (4/22): No longer has the eyeglasses program. Not accepting appointments for Charlottesville Tax Aid either.

10, SEXUAL ASSAULT ADVOCACY & SERVICES

Shelter for Help in Emergency (SHE): hotline 293-8509

See above, section 2.

Sexual Assault Resource Agency (SARA)

335 Greenbrier Dr Ste 102, office 295-7273, hotline 977-7273

Sexual assault prevention, education, counseling/therapy, and advocacy for all survivors and bystanders.

  • Current State (4/22): Walkins are not available at the current time but they have video software to do counseling/therapy through and the hotline will be 24/7 as usual.

11, VETERANS SUPPORT SERVICES

VA Medical Center: 293-3890, 590 Peter Jefferson Pkwy #250

Community-based outpatient center offering primary care, mental health, lab testing, and referral services

  • Current State (4/22): All services/hours remain unchanged.

Supportive Services for Veteran Families: 804-788-6825

Rapid re-housing and supportive services

  • Current State (4/22): Offices are closed, but we can still call as the rapid re-housing program and other supportive programs are still up and running. Per the office, response may be slower.

Virginia Department of Veterans Services: 434-529-6431, 1430 Rolkin Ct, Ste 202

Screening for veterans benefits, counseling and mental health, and housing

  • Current State (4/22): DVS offices are all closed and will be providing reduced services due to COVID-19. Operations will be continuing via phone (1-804-691-4905 or 1-804-720-8027) and based on my contact with them, they will be able to provide all resources above just remotely via phone/email/messenger.

U.S. Department of Veterans Affairs: 877-434-3838

Supportive housing, transitional housing, rehabilitation, and employment services

  • Current State (3/31): The number provided above does not work and we could not find the Charlottesville location online.

12, DISCRIMINATION SERVICES

Legal Aid Justice Center: 977-0553, 1000 Preston Ave #A

Legal consultation esp. for issues around housing and job discrimination, civil rights, and immigration

  • Current state (4/22): Called this number and due to COVID-19, they are closed to walk-in visits. However, if you leave your name, number, and type of service required, they will call back and provide you with assistance/advice.

Central Virginia Legal Aid Society: 296-8851, 1010 Preston Ave

Legal consultation esp. for issues around evictions, foreclosures, vulnerable populations, and sexual/domestic violence

  • Current State (4/22): This resource has suspended all walk-in visits, but individuals may still apply for services via the phone or online [link]

Office of Human Rights: 970-3023, 106 5th St NE

Advocacy, mediation, and investigation of discrimination in housing, employment, and benefits

  • Current State (4/22): The office will be closed until further notice due to COVID-19. For concerns regarding discrimination call (434-218-0756).

13, EMPLOYMENT SERVICES

Virginia Workforce Center One-Stop: 977-2662

944 Glenwood Station Ln #103 – Information and referral on job training, education and job-search tools and opportunities

  • Current State (4/22): Contacted, no response.

Virginia Employment Commission: 866-832-2363

Call to file for unemployment.

Downtown Job Center: 970-3933, 201 E Market St (in the library)

Job search, resume writing, interview skills, and support services.

  • Current State (3/31): The downtown job center is closed. For active updates visi website [link]

Network2Work

Local job-finding and preparation service. [link]

  • Current State (4/7): Not accepting new clients

14, CLOTHING

Salvation Army Thrift Store: 979-5230, 604 Cherry Ave

  • Current State (4/22): The Salvation Army Thrift Store is open from 10 am- 5 pm from Monday to Friday (closed on weekends). The store is operating with a policy of less than 10 people at a time but as of now is not turning anyone away. However, this may change based on the progression of COVID-19.

Church of the Brethren: 973-3639, 1225 E Rio Rd 

  • Current State (4/22): Contacted, no response.      

Belmont Baptist Clothing Closet: 977-6876, 815 Bolling Ave

  • Current State (3/31): The Belmont Baptist Clothing Closet is closed until further notice due to COVID-19.

Twice Is Nice: 293-8319, 923B Preston Plaza

  • Current State (3/31): Twice is Nice is closed until April 27th at the earliest due to COVID-19.

15, TRANSPORTATION

JAUNT: 296-3184, 104 Keystone Place

  • Current State (4/22): Still accepting reservations via phone, office is closed.

City of Promise, 228-5153 (Mary Coleman)

Free Lyft rides for residents of Hardy Dr, 10th & Page, and Starr Hill

  • Current State (4/22): still accepting requests